The PLM technician, Philip, traveled to Vail to fix a ten-year old GE Dryer. He quickly diagnosed the problem and ordered the required parts. He returned the next day to install. The dryer is now operating as it was when new. Travel, labor and part charges were very reasonable for the high Rockies. All the PLM staff were polite and anxious too please. PLM has my highest recommendation for major appliance service and repair.